We, the officials and employees of the Maritime Industry Authority, commit to:
aintain integrity, dignity and quality in the delivery of frontline services to the clientele/stakeholders at all times
ct expeditiously on all applications and requests, achieve satisfaction and meet the expectations of the clientele/stakeholders from MARINA services
espond to all queries, feedbacks, comments, complaints, suggestions thru the MARINA Public Assistance Desk, Suggestion Boxes, MARINA’s Hotline No. 0917-7862664 (SUMBONG), SMS:2985 (AZUL) and website: http.//www.marina.gov.ph
nstill the true meaning of “public service” within MARINA and eliminate “graft and corrupt practices” by supporting/ implementing anti-fixing campaigns and other measures
urture professionalism of the MARINA officials and employees by continuously upgrading the capability and competence through necessary training, scholarships; implementation of rewards, awards and incentives system; and providing conducive work environment
lways provide efficient, prompt, quality and continuous service to the clientele/ stakeholders from Mondays to Fridays, 7:00 am to 6:00 pm (no noon break).
